Conference Booking Terms and Conditions and Cancellation Policy

Effective from 1st February 2019. Please note these ‘Terms and Conditions’ may be subject to change without notice.

Registration

  • For current conference costs and dates, please refer to our website.
  • Before registering for the conference, please ensure you have read the conference content to ensure it will meet your training and networking needs.
  • Upon receipt of your registration, and payment your place(s) will be confirmed.
  • Important note: The IASS Staff Association’s acceptance of your registration brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will  not form part of the contract.

Invoicing and payment

  • Conference fees are payable upon registration unless a valid, authorised Purchase Order is provided and accepted.
  • Invoices will be sent via email to the name and email address provided in the registration form and must be paid within 30 days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest (the “due date”).
  • Payment must be made in pounds Sterling by cheque, credit/debit card or BACS.
  • Payments are inclusive of VAT.
  • If any amount properly due to the IASS Staff Association under or in connection with these terms and conditions remains outstanding beyond the due date the IASS Staff Association will not allow attendance by employees of that IASS provider at other IASS Staff Association events until the balance is cleared.

Conference attendance

  • Places are ‘per delegate’ and cannot be shared under any circumstance.
  • Delegates will receive all information concerning the conference from the website, information will not be sent in hard copy nor by email.
  • Failure to attend the conference will still require payment for the place.
  • The IASS Staff Association reserve the right to refuse entry/registration for a place without giving reason.
  • The IASS Staff Association do not accept responsibility for loss or damage to delegates’ property and/or personal effects including those belonging to others (e.g. employer) and brought to the event.
  • Photographs, videos and voice recordings of speakers or delegates may not be taken by attendees of the conference.
  • By attending the conference you accept that you agree to appear in IASS Staff Association commissioned videos or photographs from the conference or any related activities and that the IASS Staff Association owns the right to use this on their website, marketing materials and any relevant third party websites or materials.  If you do not wish to be photographed, please indicate to the photographer during the event.

Cancellations and Amendments

  • All requests for registration cancellations and/or transfers must be received via email to conference.iass.sa@gmail.com.
  • Refunds for cancellations will only be possible if a replacement delegate is found.
  • In the event of an individual named on the registration form not being able attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us one working day prior to the conference.
  • Delegates are only permitted to one delegate transfer or substitution per registration.
  • The IASS Staff Association reserves the right to change times, content, conference speakers or remove sessions in cases of illness or other conditions beyond their control.
  • In the event of there being insufficient delegates booked onto the conference the IASS Staff Association reserves the right to cancel or postpone the conference.
  • In the event of cancellation of the conference by the IASS Staff Association, we will endeavour to inform all participants a week before the conference is due to take place, although please be aware that this is not always possible. All conference fees paid will be reimbursed in full. The IASS Staff Association shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

Conference Provisions

  • Accommodation and travel are the responsibility of the delegate.
  • A buffet lunch and hot drinks are provided unless otherwise stated. The cost is included in the price quoted. Any special dietary requirements need to be notified to the IASS Staff preferably via the registration form otherwise by email to conference.iass.sa@gmail.com, a minimum of 5 working days in advance of the conference.

Force Majeure

  • The IASS Staff Association shall not be liable to refund fees or for any other penalty should a conference be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control. 

Entire Agreement

These terms and conditions, together with the current the IASS Staff Association website prices, conference details set out the whole of our agreement relating to the supply of the conference. In particular, no terms and conditions incorporated within your purchase order and nothing said by any person on behalf of the IASS Staff Association should be understood as a variation of these terms and conditions. The IASS Staff Association shall have no liability for any such representation being untrue or misleading.